1. Will these lights attract a lot of bugs at night?
- No, these lights are designed to emit a light spectrum that minimizes insect attraction. While some bugs may still be attracted to light sources, these lights are not known to attract a significant number of bugs.
2. How long is the product warranty? What does it cover?
- Our product comes with a warranty of [insert warranty duration]. The warranty covers any defects in materials or workmanship. Please refer to our warranty policy for detailed information on coverage and terms.
3. Can you clarify the product description?
- We understand that clarity is important. We have updated the description to place the term "Outdoor" earlier to make it easier to understand the product's intended use.
4. Does the product come with a warranty or insurance?
- Yes, our product is backed by a warranty. Please refer to our warranty policy for details on coverage and duration.
5. How bright are the lights? Are they easy to set up?
- The lights provide [insert lumen value] lumens of brightness, creating a well-illuminated outdoor environment. They are designed for easy installation, and a detailed setup guide is included with the product.
6. How long does each light last at night? What is the overall battery life for the solar cells?
- Each light has an average runtime of [insert duration] at night, depending on the specific model. The overall battery life for the solar cells varies but typically ranges from [insert range] years. Please check the product specifications for more information.
7. How bright are these lights, and how much power do they consume?
- These lights provide a brightness level of [insert lumen value] lumens. In terms of power consumption, they are highly energy-efficient and consume minimal electricity thanks to their solar-powered operation.
8. How well do these lights perform in rainy conditions? How long do they remain effective? How damage resistant are they?
- Our lights are designed to be weather-resistant, including rainy conditions. They are built to withstand outdoor elements and remain effective even during inclement weather. While they are durable, it's always recommended to avoid extreme weather conditions to ensure their longevity.
9. Which design option is more appealing?
- Design preferences can vary, but many customers find the all-black design to be more visually appealing. The all-black option offers a sleek and modern look.
10. Can I see examples of the product in use, other than just pictures?
- We understand the importance of visualizing the product in real-life applications. We are actively working on adding photos that demonstrate the product in use. Stay tuned for updates.
11. Do you offer volume discounts for Real Estate Offices?
- Yes, we do offer volume discounts for Real Estate Offices. Please contact our customer support to inquire about our bulk purchasing options.
12. Where is the product manufactured? Do you have a return policy? Can you exchange the product if it's defective?
- Our products are manufactured in [insert manufacturing location]. We have a comprehensive return policy that allows you to return or exchange the product within [insert return period] if it is defective. Please refer to our return policy for detailed instructions and terms.
13. Is the light focused directly on the sign? Will it be bright enough to bother other houses?
- The lights are designed to provide focused illumination on the sign without causing any disturbance to neighboring houses. They are engineered to direct light precisely where it's needed.
14. How much do these lights weigh?
- The weight of the lights varies depending on the specific product
- The product is off before delivery in order to avoid discharging during transportation. You can activate it by using the pin or related button or tearing off the film. This is depend on different item, the activate way may differ.
- The outdoor solar light is waterproof. You don’t need to worry about it. After fully charged, the capacity of battery can keep the LED working in several rainy/ cloudy days.
17. If you found the light brightness is down or total off, how to handle?
- It prove the power of solar light battery is not enough to support normal lighting, so you need have 2-3 goods sunlight charged, especially in Winter season. The sunlight intensity is much below the standard sunlight (1000kw/m2), it may need more longer time to charge.
- Generally the sunlight standard is 1000kw/m2, in the winter or cloudy day. The sunlight intensity are much lower than standard so he charging efficiency is lower accordingly.
- All the outdoor use products with waterproof and dustproof design, ponding on product’s surface don’t interfere the normal use.